Commissions Terms and Conditions

The following terms and conditions apply to the commissions service provided by the artist “Sophie-chan” to you, the Client.
The Client requires no signature for these terms and conditions to apply. As soon as the commission is ordered through this website, the Client have accepted the terms and conditions listed below:

When an order is placed:

  • The client must email the Artist:
    • The Commission title and purpose.
    • Reference photographs and any resources that helps the Artist in the process.
    • Commission privacy: if the Commission is private. (Not to be shared on the internet) – e.g., a gift for a friend, or a portrait of a family member.
  • The Artist reserves the right to decline any Commission request, without disclosing reasons and refund the Client. 
  • The Artist will email the client one rough sketch in which the client approves before the artist begin the work.
  • The Artist will provide a timeline to the client that indicates the completion time.
  • Commercial use of the Commission purchased through the website ordering method is prohibited.
  • If the Commission is for Commercial Purposes, the Artist must be notified via e-mail to provide Client with new quote.

During the Art progress:

  • The Artist reserves the right to share “work in progress” photos to social media unless the Client expresses this not to be done.

Commission delivery:

  • Digital art Commissions will be provided to the Client via email or an online download location in jpg/.jpeg format; this does not include the Commission native files (e.g. psd)
  • The Artist is not responsible for printing a digital art Commission.

After completion of the commission:

  • You may print and use your Commission for personal use. Examples of personal use include printing completed Commissions for home display.
  • The Artist reserves the right to display the artwork on their website and social media pages. If a Client is against the artwork being displayed, they must declare this upon placing the commission.
  • The Artist retains all rights to the Commission, which includes but is not limited to: Distribution, reproduction, and use of the Commission for Artist promotion unless the Client considers the work to be “private”
  • The Client may not distribute, reproduce, or otherwise profit from the Commission.
  • The Client may not edit, alter, or trace the Commission, or license or sell the Commission in any way as a non-fungible token (NFT).
  • The Client may display the Commission in Profiles if the Artist’s name “Sophie-chan” is displayed with a link to www.sophie-chan.com.
  • The Client may not include the Commission in another work of art (or another Artist’s Commission).


Refunds

  • Refunds may only be issued if the Client notifies the Artist soon after placing the order. No refunds will be issued during the art progress. (e.g, refund is not accepted after the rough sketch is approved by the Client and the Artist has started working)
  • The Artist has the right to revoke access to, and stop work of, the Commission at any time if the Terms of Service are breached.

Art guidelines:

  • No sexual material, or any form of hateful or racist content.
  • The Artist will not reproduce a copyrighted image or character without consent of its copyright owner. ( No Fan Arts)
  • No detailed backgrounds are included in the Commission. The Artist can include design elements and color patterns as a background.